Fluke Infotech - Professional Services

Fluke Infotech - Professional Services

Fluke Infotech delivers superior break-fix, on site and off shore monitoring support services that help you reduce support costs and risks. We are able to deliver these values because of our depth of skill, state of the art service centre and our commitment to adopt the best practices. Fluke Infotech engages customers who want to take advantage of our significant investments in enabling comprehensive ICT systems support through annual Maintenance and Support contracts. Additionally we provide Man power deputation services at customer premises. The technical support operation is located at Mettle Solution centralized Support Center and staffed with trained and highly skilled System Engineers who specialize in the diagnosis and swift resolution of reported issues.

  • Platinum Support

    • 10 hrs x 6 days + 4 hrs x 1 day support.
    • Support on Major technologies
    • 2 Hrs response time
    • Dedicated Contact Person
    • Extended Support on major platforms
  • Gold Support

    • 8 hrs x 6 days support
    • Support on Major technologies
    • 4 Hrs response time
    • Extended Support on major platforms
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  • Sliver Support

    • 8 hrs x 5 days support
    • Support on Major technologies
    • 8 Hrs response time
    • Extended Support on limited platforms
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Fluke Infotech is today an authorized warranty service provider for IBM and Lenovo brands in India. In addition our engineers have vast experience on the leading hardware manufacturers alike.